{"id":21323,"date":"2025-01-16T20:39:34","date_gmt":"2025-01-16T20:39:34","guid":{"rendered":"https:\/\/elecoutil.com\/?page_id=21323"},"modified":"2025-02-09T01:22:42","modified_gmt":"2025-02-09T01:22:42","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/elecoutil.com\/en\/politique-de-remboursement","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"21323\" class=\"elementor elementor-21323\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4b8730 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"b4b8730\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-405f8ab e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"405f8ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26d4b9d elementor-widget elementor-widget-image\" data-id=\"26d4b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-1024x1024.webp\" class=\"attachment-large size-large wp-image-21809\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-1024x1024.webp 1024w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-840x840.webp 840w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-750x750.webp 750w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5.webp 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68f84d1 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"68f84d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01fda92 elementor-widget elementor-widget-heading\" data-id=\"01fda92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Droit de r\u00e9tractation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed29969 sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"ed29969\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eba966 elementor-widget elementor-widget-text-editor\" data-id=\"6eba966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur, vous disposez d\u2019un d\u00e9lai de\u00a0<strong>30 Jours<\/strong>\u00a0\u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation. Ce d\u00e9lai vous permet de retourner les produits sans avoir \u00e0 justifier de motif et sans frais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8ed246 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"b8ed246\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6148e85 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"6148e85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74092bc elementor-widget elementor-widget-heading\" data-id=\"74092bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions pour un remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ec6943 sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"7ec6943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b038f8 elementor-widget elementor-widget-text-editor\" data-id=\"8b038f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour \u00eatre \u00e9ligible \u00e0 un remboursement, les conditions suivantes doivent \u00eatre remplies :<\/p><ul><li>Le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat et emballage d\u2019origine, avec tous ses accessoires et sans avoir \u00e9t\u00e9 endommag\u00e9.<\/li><li>Le produit ne doit pas avoir \u00e9t\u00e9 personnalis\u00e9 ou ouvert si la nature du produit ne permet pas un retour pour des raisons de protection de la sant\u00e9 ou d\u2019hygi\u00e8ne (par exemple, les produits \u00e9lectroniques ou \u00e9lectrom\u00e9nagers).<\/li><li>Vous devez retourner le produit accompagn\u00e9 de la facture ou du bon de commande.<\/li><li>Les frais de retour sont \u00e0 votre charge, sauf si le produit est d\u00e9fectueux ou non conforme \u00e0 votre commande.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4f457c e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"e4f457c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36653d4 elementor-widget elementor-widget-image\" data-id=\"36653d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-1024x1024.webp\" class=\"attachment-large size-large wp-image-21789\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-1024x1024.webp 1024w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-840x840.webp 840w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-750x750.webp 750w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse.webp 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9bf1e8 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"b9bf1e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7054436 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"7054436\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3d5fe elementor-widget elementor-widget-image\" data-id=\"3f3d5fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6.webp\" class=\"attachment-large size-large wp-image-21769\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6.webp 800w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8913meuleuse6-750x750.webp 750w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0587aa9 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"0587aa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad3c632 elementor-widget elementor-widget-heading\" data-id=\"ad3c632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Processus de retour et remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96aae99 sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"96aae99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41f05a9 elementor-widget elementor-widget-text-editor\" data-id=\"41f05a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Pour initier un retour et obtenir un remboursement, veuillez suivre les \u00e9tapes ci-dessous :<\/p><ol><li><strong>Contactez-nous<\/strong>\u00a0: Envoyez un e-mail \u00e0\u00a0<strong><a href=\"mailto:contact@elecoutil.com\">retour@elecoutil.com<\/a><\/strong>\u00a0pour nous informer de votre intention de retourner un produit. Nous vous fournirons les instructions de retour, ainsi que l\u2019adresse de notre entrep\u00f4t si n\u00e9cessaire.<\/li><li><strong>Retournez le produit<\/strong>\u00a0: Emballez soigneusement le produit dans son emballage d\u2019origine et renvoyez-le \u00e0 l\u2019adresse indiqu\u00e9e. Nous vous conseillons d\u2019utiliser un service de livraison suivi pour garantir que le produit nous parvienne en toute s\u00e9curit\u00e9.<\/li><li><strong>R\u00e9ception et inspection<\/strong>\u00a0: D\u00e8s r\u00e9ception du produit retourn\u00e9, nous proc\u00e9derons \u00e0 une inspection pour v\u00e9rifier qu\u2019il r\u00e9pond aux conditions de retour (\u00e9tat du produit, emballage, etc.).<\/li><li><strong>Remboursement<\/strong>\u00a0: Si le retour est valid\u00e9, un remboursement sera effectu\u00e9 sur le moyen de paiement utilis\u00e9 lors de l\u2019achat, dans un d\u00e9lai de\u00a0<strong>7 jours<\/strong>\u00a0suivant la r\u00e9ception du produit retourn\u00e9.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbe9be4 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"fbe9be4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4c2213 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"a4c2213\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e892136 elementor-widget elementor-widget-heading\" data-id=\"e892136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Produits non remboursables<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57602e3 sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"57602e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54c913d elementor-widget elementor-widget-text-editor\" data-id=\"54c913d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Certaines cat\u00e9gories de produits sont exclues du droit de r\u00e9tractation pour des raisons de s\u00e9curit\u00e9, d\u2019hygi\u00e8ne ou de personnalisation :<\/p><ul><li>Produits scell\u00e9s qui ne peuvent \u00eatre retourn\u00e9s pour des raisons de protection de la sant\u00e9 (par exemple, outils ou \u00e9quipements \u00e9lectriques ouverts).<\/li><li>Produits fabriqu\u00e9s sur mesure ou personnalis\u00e9s (si applicable).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97cfdd2 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"97cfdd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b17529 elementor-widget elementor-widget-image\" data-id=\"8b17529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-1024x1024.webp\" class=\"attachment-large size-large wp-image-21828\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-1024x1024.webp 1024w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-840x840.webp 840w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7-750x750.webp 750w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8956ponceuse7.webp 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a0acf3 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"2a0acf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a9d35cc e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"a9d35cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11068f2 elementor-widget elementor-widget-image\" data-id=\"11068f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-1024x1024.webp\" class=\"attachment-large size-large wp-image-21809\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-1024x1024.webp 1024w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-840x840.webp 840w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5-750x750.webp 750w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8940ponceuse5.webp 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-47f94ff e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"47f94ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f33725 elementor-widget elementor-widget-heading\" data-id=\"7f33725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Produit endommag\u00e9 ou non conforme<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93e3dd1 sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"93e3dd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d97d31 elementor-widget elementor-widget-text-editor\" data-id=\"1d97d31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous recevez un produit endommag\u00e9 ou non conforme \u00e0 votre commande, nous vous demandons de nous contacter dans les plus brefs d\u00e9lais. Vous devrez nous fournir une photo du produit d\u00e9fectueux ou incorrect, ainsi que le num\u00e9ro de commande et vos coordonn\u00e9es. Dans ce cas, les frais de retour sont \u00e0 notre charge et nous organiserons le renvoi du produit ou un remboursement complet, selon votre pr\u00e9f\u00e9rence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb5f9d1 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"fb5f9d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c86e76e e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"c86e76e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a7552 elementor-widget elementor-widget-heading\" data-id=\"a5a7552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remboursement partiel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9de46fe sc_fly_static elementor-widget elementor-widget-ucaddon_animated_wave\" data-id=\"9de46fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_animated_wave.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Animated Wave Separator -->\n<style>\/* widget: Animated Wave Separator *\/\n\n.wave {\n  animation: moveTheWave 2400ms linear infinite;\n  stroke-dasharray: 0 16 101 16;\n}\n\n@keyframes moveTheWave {\n\n  0% {\n    stroke-dashoffset: 0;\n    transform: translate3d(0, 0, 0);\n  }\n\n  100% {\n    stroke-dashoffset: -133;\n    transform: translate3d(-90px, 0, 0);\n  }\n\n}\n\n<\/style>\n\n<div style=\"text-align:left;\">\n  <svg width=\"80\" height=\"60\" viewbox=\"5 0 80 60\">\n    <path class=\"wave\" fill=\"none\" stroke=\"#000000\" stroke-width=\"4\" stroke-linecap=\"round\" d=\"M 0 37.5 c 7.684299348848887 0 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15 s 7.172012725592294 15 15 15 s 7.172012725592294 -15 15 -15\" $=\"1$=010.0\"\" \/>\n  <\/svg>\n<\/div>\n<!-- end Animated Wave Separator -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0c044 elementor-widget elementor-widget-text-editor\" data-id=\"1a0c044\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si un produit est retourn\u00e9 incomplet (par exemple, sans accessoires ou sans son emballage d\u2019origine), ou s\u2019il a \u00e9t\u00e9 utilis\u00e9, un remboursement partiel pourra \u00eatre appliqu\u00e9, en fonction de l\u2019\u00e9tat du produit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59584731 elementor-widget elementor-widget-text-editor\" data-id=\"59584731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><strong>Derni\u00e8re mise \u00e0 jour le : mercredi 01 janvier 2025<\/strong><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Pour toute question concernant notre politique de remboursement ou pour initier un retour, n&#8217;h\u00e9sitez pas \u00e0 nous contacter \u00e0 <\/span><\/span><strong><a href=\"mailto:contact@elecoutil.com\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">contact@elecoutil.com<\/span><\/span><\/a><\/strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> . Nous sommes l\u00e0 pour vous aider \u00e0 r\u00e9soudre toute situation rapidement et de mani\u00e8re satisfaisante.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14aee52 e-con-full e-flex sc_layouts_column_icons_position_left e-con e-child\" data-id=\"14aee52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-716ed8f elementor-widget elementor-widget-image\" data-id=\"716ed8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-1024x1024.webp\" class=\"attachment-large size-large wp-image-21789\" alt=\"\" srcset=\"https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-1024x1024.webp 1024w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-300x300.webp 300w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-150x150.webp 150w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-768x768.webp 768w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-370x370.webp 370w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-120x120.webp 120w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-840x840.webp 840w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-410x410.webp 410w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-630x630.webp 630w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse-750x750.webp 750w, https:\/\/elecoutil.com\/wp-content\/uploads\/2025\/01\/IMG_8927-2ponceuse.webp 1064w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Droit de r\u00e9tractation<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21323","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/pages\/21323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/comments?post=21323"}],"version-history":[{"count":0,"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/pages\/21323\/revisions"}],"wp:attachment":[{"href":"https:\/\/elecoutil.com\/en\/wp-json\/wp\/v2\/media?parent=21323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}